We have an in depth knowledge of all our products. Call us on 01926 886716 to speak to one of our knowledgeable sales staff.
What is the lead time on orders?
We are able to turn orders around within five working days of receipt of approved artwork and payment. However if you do have an urgent deadline give us a call and we will do our best to accommodate.
How much do the stands weigh?
Roller banners
> Classic - 3.5kgs
> Premier - 5.7kgs
> Platinum - 6kgs
What warranty do you offer?
The hardware carries a 5 year limited warranty which applies to the stand itself against component failure and defects of any kind. (subject to no malicious or accidental damage). The print carries a 1 year guarantee. (subject to no malicious or accidental damage). We never compromise on quality of materials used and can offer this warranty as a result of our confidence in our stands and print quality.
Do your prices include VAT?
Prices are shown excluding VAT.
What cards do you accept?
We accept Visa, Visa Delta, MasterCard, Solo, Switch, Maestro and JCB.
Delivery costs?
We charge £14 for delivery of up to four stands on nextday UK mainland delivery, £2 per stand thereafter. Delivery of Pop Up stands is charged at £28 on next day UK mainland delivery.
How do I order?
If you have a general query you can use the enquiries form on our website . Alternatively you can call us on 01926 886716.
Delivery times?
All orders are sent out for next day delivery UK wide. Saturday deliveries are also possible by prior arrangement.
Can I get replacement graphics for my pop-up stand?
Yes, we can supply replacement graphics for our Pop-up stands.
Can you print from a picture I took on my digital camera?
Yes. However you must be aware that the size and quality of your picture determines the finished job. We recommend that pictures are taken on a 3 (or more) mega pixel camera at the best available quality.
What's the best way for me to supply my artwork?
Firstly and most importantly please remember to mark your order number clearly on the disk or during the Secure File Exchange upload. If supplying a disk, please include a colour copy visual of the design. To speed up the production process you (or your designer) can use our Secure File Exchange facility to upload the artwork files, this has proved to be a fast and efficient system.
